Packages will generally ship within 2 business days of you placing your order. Delivery time depends on shipping carrier, back order status, weather conditions and holiday demand. Thus, we cannot guarantee an exact date of delivery.
We ship via FED Ex, FED Ex Smart Post, USPS and large items are shipped via truck freight. Shipping and handling for all orders shipped include insurance.
For packages shipped USPS, the USPS will follow your regular postal directions. For Packages shipped, Northern Lights cannot change shipping addresses, schedule a delivery time, give delivery instructions, or hold for a different delivery date. For orders shipped via LTL, they will call to schedule delivery.
You will receive tracking information from us via e-mail after your package(s) have shipped
We are able to utilize regular Shipping and Handling methods within the lower 48 states. For deliveries to Alaska, Hawaii, American territories and International addresses, please contact for arrangements. We cannot ship any order to an APO or FPO address. FED Ex can not deliver to P.O. Boxes. Please use residential or business addresses for deliveries.
Express options are available however, any free shipping promotions does not apply to Express services. Express packages are shipped the next business day after the order has been placed.
Northern Lights and Trees uses FED Ex, USPS, and various Truck Freight companies as its delivery methods. You will get tracking and carrier information upon shipment. Please inquire about any international orders.